Grab Product Design

Grab Product Design

2026

GRIT Traineeship

Brief

From Jan 2026, I’ve been a trainee with Grab’s product design team, designing for the GrabMerchant app.

My role

Product design, UI design, user research, prototyping

I led end-to-end design for a project that affects all merchants across Singapore. Projects are under NDA.

  • Led design for BCRS in Singapore on the GrabMerchant app, impacting thousands of local merchants on Grab
  • Designed flows to improve item editing for merchants, contributing to a 0.02% reduction in merchant-associated cancellations
  • Designed bulk features for Grab’s GrabMerchant portal for smooth onboarding of new sellers
  • Standardised component designs across the app, creating a consistent Help & Support experience
  • Conducted user research testing with drivers and merchants on receipt redesigns

Featured on Figma

A nudge I designed for BCRS on the GrabMerchant app was featured on Figma’s article with Grab’s Head of Design, which is something I could never have imagined.

How Grab scales hyperlocal experiences across Southeast Asia with Figma and AI

Grab scales hyperlocal design with Figma, boosting speed, consistency and collaboration across teams.

www.figma.com

Next

DBS Internship

DBS Internship

B2B product design

At DBS, I created user interface mockups, helped to facilitate design workshops, and helped to synthesise user interviews.

View this project